You can now participate in the iMore forums. How to set up a Genius appointment at an Apple Store Sometimes, reading and chatting online isn't enough: If you have a hardware problem or tricky software issue, you may have to bring your Mac, iPhone, iPad, or Apple Watch to an Apple Store for diagnostics and possible repairs. Research shows that a smile and positive attitude is the best way to get good customer service, and that applies to both employee and customer. If you find yourself with a problem, the Apple community is one of the most helpful technology communities around — you need only ask! Select the device and problem that you need help with. The Genius Bar site has information for help via chat, phone, or email for software-based issues, as well as reservation assistance if you have hardware issues.
And you can do it right from your iPhone or iPad, or in any web browser. You can also find stores in; Bromley, Bentall Centre, Watford, Bluewater or Lakeside. The site will only let you select to take it in for repair if you select a physical hardware issue, such as cracked screen. If you go in later you might be lucky and get one, but don't count on it. I cannot get through to a specialist for the life of me. When I call Comcast they will say it's an Apple Mail problem,been there done that.
The Genius Bar reservations page displays a timetable with the number of available appointments for morning, afternoon and evening on given days. Most services at the Genius Bar are carried out for free. I will tell you two ways on how to make a genius bar appointment. Go to the Apple Genius Bar and confirm that you have an appointment. Start out by visiting the site.
And remember, anyone can make a Genius Bar appointment. Select an available time slot based on convenience. I have gone through the directions multiple times and I am always rerouted to the beginning again. My issue was that I thought there something wrong with my screen. As a result, it can often be busy and long waiting times can be expected. You can search for a solution by typing your query into the search field.
The website lists all open time slots for the next available day. Hi All, I've been on the Apple Website trying to book an appointment with the Genius Bar because I'm having issues with my iPhone 7 Plus, but for the life of me, there website will not give me the option to book a physical appointment at my local Apple Store. Repairs are carried out in the store, often while you wait. Together, they cited information from. We are happy to help you at any hour.
I have also called the phone numbers for the store and they never put me in touch with a real person. The appointment can be made through any device and from home. This article makes it much more easier. The only problem with Apple's Genius Bar is that getting a sit-down with a Genius is nearly impossible if you don't have an appointment. All other issues it directs you to speak to Apple support first to see if the issue can be fixed before you go in, and if it can't then they will book you a session. But since Apple Stores are always so busy, you should make an appointment in advance if you want to get help at any point of time.
All you have to do is type in your query, and the Help program will present you with helpful information. They are located within the Upper West Mall and can be easily found. You can call us on our toll-free number 1-888-278 1960. It is also called as Apple Store service as well. More often then not, the customer has to book an appointment and come back at a later time. Then follow the screen instructions to proceed.
Or type your issue into the search bar. From the website you can select your nearest store and choose a suitable time and date — right down to the exact 10 minutes that suit your needs. Click on iPhone, click on your problem and then as your preferred solution click on Genius Bar. The sites may be listed according to next availability or total distance. I'm just curious I prefer to have someone else physically look at my device, I don't like phone support when you want someone to physically look at my device. After you select your device, the page prompts you to enter your zip code. How to use the iMore forums for help If your Mac or iPhone can't help you find a solution to your problem, try the iMore community! On the Summary page, check the details of your appointment.