Supposedly, Infiniti recalled all 23 cars that were affected. The contact called the dealer and was informed that they were aware of the problem with the vehicle and she should turn the vehicle off and back on to remedy the problem. He tells me that Nissan recommends alignment every year for this car. If one of the three control units detects a system fault condition, a fail-safe or a protection function back-up is activated. Said that he hadn't heard of any problems with the das, but I had the recall notice in my hand and my sales rep told me that she was having the same problem. Obviously, after a fatal accident then one cannot complain anymore.
When we asked if that meant putting grease or silicone on a rubber boot, he said no. Once there I tried switching the engine off, and then back on again, but still got the same error message and lumpy engine. We also found out that corporate knew of the steering issue since november 2013, but never notified us. Had a steering indicator warning light s also show on the dash. Thank you all for the replies. After repeated starts of the car, it eventually worked properly. Infiniti Q50 in Ontario, Canada Oct 2014 - Apr 2015 Oct 201416120 mi software update Apr 201519220 mi Infotainment system Infiniti Q50 in Manitoba, Canada Apr 2014 - Jul 2017 Dec 201411160 mi No power steering upon start up.
Guy calls me back and says that the alignment is bad and they need to replace one of the sway bars and then do another alignment. Very unhappy with dealer, Infiniti and towing company. Same thing happened to me with my 2014 Q50. These included application of a recall campaign that included new software and hardware being installed. Turned off car, turned it back on and power steering was working. I advised him to stop selling the cars before an accident occurs from the power steering failure.
Some of these incidents could have easily triggered fatal accident. Fobs were reprogrammed and worked for a month before experiencing the same problem again. Turn the steering wheel left about 90 degrees from center. Though perhaps they changed the wheel speed sensors as part of a harness replacement. It was taken to dealer on Friday December 29, initially they said after running numerous test they couldn¿T find anything wrong so they gave me the keys and as soon as I drove off it did again, I immediately went back and they were able to see the message.
So my wife drops it off at the dealer while I am at work. Able to restart and fix the problem. The vehicle was not repaired. Anyway, I will post an update when the problem gets fixed. The dealership said this is a known issue but claims only 3 cars they sold are affected.
ArmedAviator - this is very helpful. The units had to be replaced with new ones. Sun Sep 11, 2016 10:26 am Posting an update to help anyone else who may experience this problem. While several of them mention the chassis control system error, none describe a solution except for in the cases of excessive snow in the engine compartment when the problem was solved by replacing the grill. It's covered in general warranty of 3 years or 36000 miles but mine is expired. Infiniti sent an engineer to my retailer and told me my phones bluetooth is not compatible with intouch, nor the bluetooth functionality of the car.
It happens on straight stretches of road and is generally noticeable during highway travel, given the higher speeds and straight stretches of road. It's only a minor annoyance but it did make me question about whether the services that they recommend are in my best interest or theirs. The driver told me that mine was the second such Qashqai problem he had attended in 3 days, plugged in his diagnostic computer, which showed that there was a throttle actuator fault. Our users can find data on mass market car models from most popular brands. After 3 years and 8 months 33000 miles the backup camera display stopped working properly, it often just shows a black or white screen with no view behind the car when put in reverse, even after waiting 60 or more seconds for the apps to load or rebooting the system as suggested by the dealer.
Do not feel safe in driving car. However, as I see more information in this site, I feel some sort of manufacture or official investigation needs to be initiated, since it seems there are multiple same issues happening everywhere. Corporate said that there was no fix, but that our q50 had been identified for a recall. Issue occurred at 8:45pm jan 3rd, 2017 during rainy conditions. Was informed by the service center the problem could not be fixed yet.
Not sure what this has to do with the chassis control system but it fix the problem. Infiniti has indicated this is because att will discontinue support of the 2g technology the system is designed to use. Summary Nissan North America, Inc. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. Thanks in advance for any info! Even more concerning is infiniti's complete refusal to investigate and remedy either of the 2 safety issues I am currently writing complaints about this backup camera issue, and the issue with my brakes wearing out way too early Complaint Number: 10693016 Incident Date: August 16, 2014 Date Added to File: March 9, 2015 Description of the Complaint: First incident of this happening was during a trip to white plains, where the navi and info touch system would randomly restart.
Infiniti Q50 in Georgia, United States Feb 2018 - Nov 2018 Apr 201852000 mi Front dash speaker grill has been popped out. Jun 201837700 mi One wiper arm stopped moving. When we purchased the Q50 in early October 2013, we knew there were issues with the computer system. Why I haven't let a dealer touch my cars in 40+ years. I was on a dual carriageway fortunately just half a mile from a layby. My feeling is one of the wheel speed sensors is bad.