To get to Device Manager in Windows 10 to check the sound drivers, right click the Start button and click on Device Manager. If you have plugged headphones into the laptop's audio port not usb or bluetooth headphones and the audio works through the headphones, then the issue might just be with the speakers. May I ask, just before you enter your desktop, is it already not making a sound? Check your headphone jack, I have seen some headphone 3. I have tried everything I could think of in the control panel and it definitely isn't the speakers They work fine on my Mum's laptop. I have had a few laptops where the speaker connection came unplugged from the main board most of the time they were dropped. Once again thank you for the help and quick reply! If you hear audio through the speakers during the tests the tests 'pass' but not after you boot back into Windows, that result means that you have a software problem. I have posted examples below of a few usb speakers and usb-analogue adapters.
Dell Diagnostics cannot directly detect a failed sense pin. If sound has stopped working there are few tips you can try. This was a scary situation. I do a lot of support on the Dell users forum and we have found that non-Dell sound drivers either do not work or do not work correctly. The software switch that should route audio to the speakers does not get triggered. . It seems to have happened after installing Borderlands, and only Borderlands and Skype would have sound, nothing else.
When I plug in the headphones than there is sound. If the computer boots to Windows re-start the computer and try again. Hello, suddenly my laptop has no sound when no sound then my laptop all sound off. Normally the software problem would be in the audio driver, but if you have the rest of the combination of symptoms then the software problem is that the software switching is not working. I have also tried downloading other audio drivers from the dell site and have had no luch. I have checked for updates for my driver.
I made sure that the speakers were powered and plugged in, and the volume is not muted and set at max for both my speakers and headphones. The volume is not muted anywhere is it? The only problem I had was that it had no sound and the sound drivers. I have also used a troubleshooter and no problems were detected. Plugging in or unplugging headphones sometimes won't register, drivers will sometimes stop working, and Windows 10 updates will sometimes decide to work against you. But note that if you do not hear the audio through the speakers during the tests then there is some other hardware problem, not a bad sense pin. You should see Device Manager link listed among other links on left hand side. Press the button and listen for the series of octave tones from the speakers.
You're probably going to need a replacement, but there is something you can try before going that far. The install went smoothly and everything was fine. But save that for later. Not sure which one I should be reinstalling. If it doesn't you can always revert back to what you had.
I would reboot again after the installation is complete. However to be clear, the laptops under discussion in this thread do produce sound but due to a defect that has developed in the headphone jack the audio signal is blocked from the speakers. The Device Manager can be accessed from the panel that comes up. Doubleclick on that and it should install. I would really appreciate it if you guys could help me out here. I think an update turned it off because it had been working properly before I updated on Windows 8. Because the virus did a real number on my system, it was decided to just reformat the whole thing and start over; and I did.
I have posted all I can get for now in my system specs but I don't know what some of it means. My Dell computer did not come with an disks. Then I went to the Dell driver download link and found R105155. Still not sure what caused it though. See section 1 of the for an explanation of the sense pin issue.
Speakers were working then all of a sudden stopped working today, but the sound still works with headphones plugged into the jack. Do you know how to fix? Troubleshoot your audio settings Yes, this might seem obvious to some of you. That is why Dell Diagnostics produces an opposite result than what one would expect when there is this particular hardware problem. I am really, really bad with computers and I don't know what the speakers are called or anything. The solution to a faulty headphone jack? If the sound did not work in linux my guess is that there is a problem.
If you don't know the number, look for a brand sticker on the side of a desktop or the underside of a laptop. It's built into the motherboard. And if so, will I lose any information and how do I go about doing so? I have seen some instances where sound cards have failed, this could be the case unfortunately this is built into the motherboard and is not usually cheap to fix. It's a common problem, especially the 9343 model, so you're not alone. I am having the same problem with my Dell Dimension E310; I have been trying so many things since getting a virus on Jan.